Methods of payment
Italcaffe.it accepts the following forms of payment:
Credit Cards
For orders with a total value up to € 2,000 we accept Visa, Master Card, American Express, Diners and PayPal.
Please fill in the online order form with your personal or company data. When submitting your credit card details you will be redirected to the Banca Sella secure server, which has a 128-bit SSL data encryption system, where you can carry out the transaction with absolute security.
Your credit card will be charged when your order is shipped.
Bank transfer
For orders with a value of more than € 2,000.00 we only accept payment by bank transfer in advance to:
Company: ITALCAFFE' S.P.A.
Bank: Crédit Agricole Italia S.p.A.
Bank address: Via Manzoni 1, 19020 Ceparana (Sp), Italy
SWITF/BIC : CRPPIT2P248
IBAN: IT39R0623049701000043461053
After payment has been received, we will confirm the transaction by e-mail and inform you of the shipping date.
For larger orders, please contact us in advance for specific quotations.
Payment by cash on delivery
For Cash on Delivery the products will be paid to the courier upon delivery. This method involves an additional cost of € 3.00. This is the management cost, of this service, required by the courier.
This type of payment is only made in Italy.
Re-invoicing
In case you wish to optimise the management of your warehouse and proceed with the delivery of an order directly to your end customer, Italcaffè can instruct its courier to deliver the goods to the address indicated by you.
The end customer will receive with his order only the delivery note, while our invoice with the prices applied to you will be sent to your address.
This will enable you to proceed with the dispatch of your invoice to the end customer, which will show the prices set by you.
Prices
The prices of the products shown on this site are inclusive of VAT. Italcaffe.it as per Legislative Decree N° 114 of 31 March 1998 - ‘ Regulation of the sale of goods by electronic means. Electronic Commerce ’, carries out “Retail activities via the Internet”.
Professional customers who wish to receive a regular invoice can request it when placing an order by indicating their VAT number and company name on the order form.
Delivery of goods
In Italy delivery by courier in 3-5 working days.
Abroad by courier in 5-7 working days
Right of Withdrawal
Pursuant to Legislative Decree no. 21 of 21/02/2014, Italcaffè S.p.A. grants the Purchaser of the goods the RIGHT OF WITHDRAWAL. This right, in accordance with the law, may be exercised by the Purchaser NO LATER THAN 14 (FOURTEEN) WORKING DAYS from the date of receipt of the goods, under penalty of forfeiture.
Rules for exercising the Right of Withdrawal
Notice of withdrawal must be sent, within the above terms, by registered letter with return receipt or, again within the same terms, by telegram, fax or e-mail to the following address
Italcaffè S.p.A.
Via Galileo Galilei, 18
19020 Ceparana (La Spezia)
Telefax + 0187 933740
E-mail info@italcaffe.it
The returned goods must be returned, undamaged, within and no later than 14 (fourteen) working days from the date of receipt (the date on the courier's consignment note delivered to the purchaser together with the goods will be taken as the date of return) to the following address:
Italcaffè S.p.A.
Via Galileo Galilei, 18
19020 Ceparana (La Spezia)
The Purchaser is obliged to return the goods, according to the above-mentioned methods, BY CARRIAGE WITH INSURED PACKAGE. Under no circumstances will packages returned COD or CARRIAGE FORWARD be accepted.
As envisaged by the aforementioned Legislative Decree, once the practices for checking the correct use of the Right of Withdrawal have been carried out, Italcaffè S.p.A. will refund the Buyer within the terms of the Law the sum paid for the purchase of the goods, deducting only the shipping costs and any duty paid.